CAPTCHA with no way around it
A visual puzzle is the single most common dead end. The agent is authorized by your customer, but the site gives it no legitimate way to prove that.
People are handing their AI assistants the jobs your website was built for: comparing prices, completing purchases, paying bills, and filing forms. The agent reads your site, tries to finish the task, and moves on when it can't. If your checkout, forms, or pages block it, the sale goes to a competitor whose site lets it through.
We audit your website the way an agent experiences it, then fix what stops the task from finishing.
No sign-up. The check runs on this page and takes about two minutes.
Agents check every store they can read, not just the ones a person has time for. Unreadable prices are treated as no offer at all.
Carts, checkouts, reorders, bill pay, and subscriptions are increasingly completed by an agent working from a short instruction.
Paying local taxes, applying for benefits, and filing a homestead exemption are exactly the chores people most want to hand off.
These are not edge cases. They are the everyday failures we find when a real agent tries to buy, book, pay, or file on a conventional website, documented from live task attempts.
A visual puzzle is the single most common dead end. The agent is authorized by your customer, but the site gives it no legitimate way to prove that.
Checkout or a filing stops to demand a brand-new account and password. An agent cannot invent credentials for its user, so the task ends there.
Search results, social posts, and aggregator copies keep advertising a product, job, or form that was pulled days ago. The agent follows the trail into a redirect or a dead page.
A generic error with no field named and no fix suggested cannot be recovered from. A person guesses and retries; an agent reports failure and stops.
A short timeout or one accidental reload wipes a half-finished application. Long government and insurance forms are where this hurts most.
Fees, taxes, and delivery charges appear on the final screen, after the agent already quoted its user a price. The quote was wrong through no fault of the agent.
Our audits score a site against this standard. Tier 1 decides whether an agent can finish the task at all. Nothing in Tier 3 matters until Tier 1 is in place.
Task completion. These are the blockers: remove them and an authorized agent can buy, book, pay, and file on your site end to end.
Accuracy. With the blockers gone, these decide whether the agent quotes the right price, picks the right option, and submits the right information.
Speed and trust. The polish that turns an agent that can finish into an agent that finishes quickly, and a business it recommends with confidence.
Answer for your site as it works today, not as you hope it works. Your score and your three highest-impact fixes update as you go.
Q1Can a customer check out, book, or submit as a guest, without creating an account first?
Q2If a bot check or CAPTCHA appears, is there another way through, such as sign-in, payment, or an emailed link?
Q3Are the full totals (price, fees, tax, delivery) visible before the final step?
Q4Does every product, service, and form have its own stable link that still works when revisited later?
Q5If a session times out or the page reloads mid-task, is the customer's progress saved?
Q6Does every completed payment or submission end with a confirmation and a reference number?
Q7Are your key facts (prices, hours, eligibility, deadlines) in plain text, not only in images or PDFs?
Q8When something is sold out, closed, or expired, does the page say so clearly, right away, everywhere it appears?
Three engagements, sized for businesses that sell or serve online. Every one starts from real task attempts on your live site, not a generic checklist.
We send AI agents through your most valuable customer journeys (buying, booking, paying, applying, filing) and record exactly where each one succeeds, struggles, or gives up. You get the evidence, not an opinion.
We work with your developer, or bring ours, to clear the Tier 1 blockers first: guest completion, verification paths, resumable forms, honest status, structured data. Short sprints, each one ending with agents re-attempting the tasks that failed.
Sites drift. A redesign, a new checkout plugin, or a changed policy can quietly re-block agents. We re-run your top tasks every quarter, certify the result, and flag regressions before your customers' agents find them.
Residents are already asking their assistants to handle the paperwork of daily life. Paying property tax, filing a homestead exemption, applying for benefits, renewing a permit. These are long forms, hard deadlines, and zero tolerance for a session that times out on step nine.
We audit agency and vendor portals against the same standard, with the additions public services demand: plain-language requirements in text form, save-and-return on every form, and a confirmation number a resident can cite at the counter.
Together we pick the journeys that carry your revenue or your mandate: the five things customers and residents most need to finish.
Agents attempt each task end to end on your live site. Every failure is captured with evidence and the exact step where it happened.
Tier 1 blockers first, in short sprints with your developer or ours. Each fix is scoped, priced, and verified before the next begins.
Agents re-run the full task list. Passing journeys are certified, the score is published to you, and quarterly monitoring keeps it true.
An agent comparing consultants should be able to read our prices as easily as a person can. Introductory pricing for our first cohort of clients.
For any business that sells, books, or takes applications online and wants to know where it stands.
For businesses that want the blockers actually removed, not just listed.
For sites that pass and intend to stay that way through redesigns and relaunches.
Public agencies and nonprofits: audit pricing is quoted per portal after a short scoping call. No hourly billing, no surprise invoices.
SEO gets your site found. Readiness gets the task finished. A search engine only has to read your page; an agent has to operate it: compare the total, fill the form, pass verification, and complete the payment. A site can rank first and still lose every agent-carried sale at its own checkout.
No. We never recommend removing security. We replace blanket blocks, which stop good customers and bad bots alike, with authorization: sign-in, a payment instrument, a one-time link, or a delegated permission with limits. Verified agents acting for verified customers get through; anonymous automation still does not.
Almost always. Guest checkout, full totals up front, forms that save progress, specific error messages, and honest stock status are the same things people have wanted for years. Agents are simply the first visitors who cannot improvise around their absence, so they make the cost impossible to ignore.
Not for an audit. Agents test your public site exactly as a customer's agent would meet it, and the report is written so your own developer can act on it. Access only becomes relevant if you engage us for a Fix Sprint, and even then it is scoped to the pages being changed.
The mainstream consumer assistants and browser agents your customers are most likely to send, tested as a customer would use them: given an instruction and a budget, not a guided tour. The audit report names the agents used and the exact instruction each one was given, so results can be reproduced.
The audit lands in about two weeks. Most Tier 1 blockers are configuration and flow changes rather than rebuilds, so a first fix sprint typically puts your highest-value journey back in front of agents within a month of starting.
Tell us which engagement you are considering and where your site lives. The message on the right writes itself as you choose; send it by email, or copy it into any contact form.
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